Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Introduction
Viral Buddy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered image virality analysis service.
By using our Service, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly to us:
Account Information: Email address, name (if provided)
Payment Information: Billing details processed securely through Lemonsqueezy
Communication: Messages you send to our support team
2.2 Images and Content
When you use our Service, we collect:
Uploaded Images: Images you upload for analysis
Analysis Results: AI-generated scores, captions, and suggestions
Usage Data: Number of analyses, subscription status, usage patterns
2.3 Technical Information
We automatically collect certain technical information:
Uploaded Images: Stored temporarily (up to 30 days) for analysis
Analysis Results: Stored for your account history and service improvement
Automatic Deletion: Images are automatically deleted after analysis completion
5.2 Account Data
Account Information: Retained while your account is active
Usage Data: Retained for service improvement and analytics
Payment Records: Retained as required by law and payment processors
5.3 Data Deletion
You can request deletion of your data by contacting us at support@viralbuddy.app. We will delete your data within 30 days, except where retention is required by law.
6. Data Security
We implement appropriate security measures to protect your information:
Encryption: Data encrypted in transit and at rest
Access Controls: Limited access to authorized personnel only
Secure Infrastructure: Hosted on secure, enterprise-grade platforms
Incident Response: Procedures in place for security incidents
Security Notice: While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights and Choices
7.1 Access and Control
You have the right to:
Access your personal information
Correct inaccurate information
Delete your account and data
Export your data
Opt out of marketing communications
7.2 Cookies and Tracking
You can control cookies through your browser settings. However, disabling cookies may affect Service functionality.
7.3 Data Portability
You can request a copy of your data in a machine-readable format by contacting us at support@viralbuddy.app.
8. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Users
Our Service is operated from India. If you are accessing our Service from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Posting the new Privacy Policy on this page
Sending you an email notification
Displaying a notice in the Service
Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@viralbuddy.app
Website: viralbuddy.app
Response Time: We aim to respond within 24-48 hours
12. Data Protection Officer
For privacy-related concerns or data protection inquiries, you can reach our Data Protection Officer at support@viralbuddy.app.
Effective Date: September 11, 2025
This Privacy Policy is effective as of the date above and will remain in effect except with respect to any changes in its provisions in the future.